5
Innhold
Forord
..............................................................................................................7
Del I
Samspill mellom teori, praksis og refleksjon……..............................11
Del II
Organisasjonsanalyse..............................................................................
19
Del III
9 effektfulle metoder i utviklings- og læringsarbeid…………...35
• Nominell Gruppeteknikk (NGT)................................................. 43
• Løsningsfokusert tilnærming (LØFT)...................................... 47
• World Café .......................................................................................... 57
• Søkekonferanse................................................................................. 60
• Open Space Technology................................................................. 65
• SWOT- analyse. .................................................................................. 69
• Brukerorientert tjenesteutvikling............................................. 75
• Verdicollage......................................................................................... 79
• Fremtidsbildet................................................................................... 82
Del IV
Fra skippertak til kontinuerlige prosesser og
samhandling................................................................................................ 87
Referanser.................................................................................................... 90
Appendiks A................................................................................................. 93
Appendiks B................................................................................................. 95
Appendiks C................................................................................................. 96
Appendiks D................................................................................................ 97